Disclaimer

The Staff Online Administrative Manual (SOAM) aims to provide staff members with information and references relating to the WTO internal norms and policies in such domains as staff terms and conditions of service, WTO financial matters - including procurement , health insurance, pension and IT.

Every effort is made to ensure that the content of the SOAM is as complete and accurate as necessary for an objective information of the reader. However, it is not a legal instrument and the WTO shall accept no responsibility for any error or omission.

Readers must also bear in mind that WTO internal norms and policies may be subject to interpretation, including by judicial entities such as the ILO Administrative Tribunal. Legal assistance may be necessary in order to understand the actual scope of a provision.

The SOAM is a living resource. Readers are encouraged to make comments or suggestions or report any error or omission to the SOAM manager at soam@wto.org.

The SOAM is for internal use by WTO staff only.